Your energy, brought to your home

If you are buying or moving into St Tropez or Laguna, you will soon be part of an exciting new approach to energy management that could help minimise rising electricity costs.

We’ve been working on behalf of your Body Corporate to provide the residents of the Newstead Central St Tropez and Laguna buildings with a seamless community electricity supply as well as air conditioning, hot water and cooktop gas services. The privately-owned network means energy can be purchased in bulk and made available to your home at better rates.

The Electricity Rates

The Thermal Services Rates


Sign up now

State of the art

Individual apartments will be fitted with their own smart meters, providing a competitive choice for their energy supply. Flow facilitates competitive energy rates via this network for both common property power and residents, which may result in cost savings for the whole building. 

Electricity Service and Usage Charges

Newstead Central’ Residential Energy 

Customer type

Fuel type

Distribution area

Tariff type

Offer type

Release date

Small Customer

Electricity

Energex

Anytime

Retail tariff

1-Sep-2017

Electricity offer

Contract term

No fixed term

Contract expiry details

This contract expires when terminated by us or you in accordance with our Terms and Conditions

Bill frequency

Monthly

Electricity Pricing Information

 

Price (excGST)

Price (inc. GST)

Any time of day, including weekends and public holidays

 

 

All usage

22.1 cents per kWh

24.31 cents per kWh

Daily supply charge

100 cents per day

110 cents per day

kWh stands for kilowatt hour and is the unit of measurement for your electricity usage.

The daily supply charge is a charge that applies for supplying electricity to your property for each day of the billing period, regardless of how much electricity you use.

 

Electricity key contract features

Cooling off period

10 business days

Additional charges

Late payment fee

We do not charge late payment fees

Credit card payment processing fee(Surcharge Fees: A Credit/Debit card surcharge (inc. GST) of 1.1% applies for Visa and Mastercard, 3.3% for AMEX and 1.76% for Diners)
Disconnection fee$10
Reconnection fee$10

Other information

Eligibility criteria

The details presented in this Energy Price Fact Sheet are for Small Customers located within the Newstead Central St Tropez & Laguna service area. You must have an eligible electricity meter.

Meter type

Type 4, 5 or 6 meter

Incentives

General incentives

Simple pricing. No confusing conditional discounts

Electricity offer terms and conditions

The Terms and Conditions are inside your Welcome Pack. You can find a copy at the bottom of the Customer Service page on this website.

We will bill you every month or every three months depending on your meter type. For example, if you have a basic manually-read meter, we will bill you every three months and if you have a remotely-read interval meter, we will bill you monthly. If you have a manually-read interval meter, the billing period may be either monthly or every three months.

Price Variations: If the network provider changes the nature, price or structure of the network tariff during the term of your Contract, the Energy Price Fact Sheet relating to the new assigned tariff will apply.



Electricity Network Services

Our electricity tariff is inclusive of Electricity Network Services charges. If you choose to buy electricity from a market retailer (i.e. you do not accept our offer), the shadow pricing approach as described in the Australian Energy Regulator Guideline, Exemption from registration as a network service provider, condition 4.6.1.1, states that an embedded network operate may recover Electricity Network Services charges on a shadow price basis. The applicable shadow price depends on your electricity usage type (residential or business) and electricity consumption amount. Tariffs are available from your local area distributor, Energex.

Exempt Retailer and Agent

Phone number

Agent’s Website

Flow Systems Pty Ltd ACN 136 272 298 as agent for The Body Corporate for Newstead Central Community Titles Scheme 49744

ABN: 81 153 815 641 

1300 803 803

www.flowsystems.com.au

 

Thermal Services Usage Charges

Newstead Central: St Tropez & Laguna Thermal Tariffs

Customer type

Service

Distribution area

Tariff type

Offer type

Release date

Residential & business

Hot Water

Not applicable

Ltr-t

Retail tariff

1-Sep-2017

Residential & business

Air Conditioning

Not applicable

kWh-r

Retail tariff

1-Sep-2017

Residential & business

Cooktop Gas

Not applicable

Access charge

Retail tariff

1-Sep-2017

Thermal Tariff Information

Contract Term

No fixed term

Bill frequency

Monthly

Contract expiry details

This contract expires when terminated by us or your in accordance with our Terms and Conditions

Hot Water Pricing Information

 

Price (excGST)

Price (inc.GST)

Individually metered hot water

 

 

First 20 litres thermal per day

2.79 cents per Ltr-t

3.069 cents per Ltr-t

Remaining litres thermal per day

1.47 cents per Ltr-t

1.617 cents per Ltr-t

Daily supply charge

27.81 cents per day

30.591 cents per day

Ltr-t stands for litres thermal and is the unit of measurement for the thermal energy provided to each litre of hot water consumed. Thermal energy is individually metered by measuring the flow of hot water to your unit.

The daily supply charge is a charge that applies for supplying thermal services to your property for each day of the billing period, regardless of how much thermal energy is supplied.

Air Conditioning Pricing Information

 

Price (excGST)

Price (inc. GST)

Individually metered chilled water for Air Conditioning

 

 

All usage

22.1 cents per kWh-r

24.321 cents per kWh-r

Daily supply charge

33.0 cents per day

36.3 cents per day

kWh-r stands for kilowatt hour refrigerant and is the unit of measurement for the chilled water thermal energy provided to your air conditioning unit. Thermal energy is individually metered by measuring the flow of chilled water to your unit.

Cooktop Gas Pricing Information

 

Price (excGST)

Price (inc. GST)

Gas Reticulation Access Charge

 

 

Gas Usage (MJ)

Zero

Zero

Daily supply charge

45.0 cents per day

49.5 cents per day

The daily supply charge is a charge that applies for supplying thermal services to your property for each day of the billing period, regardless of how much thermal energy is supplied.

Thermal Services key contract features

 

Cooling off period

10 business days

Additional charges

 

Late payment fee

We do not charge late payment fees

Credit card payment processing fee

(Surcharge Fees: A Credit/Debit card surcharge (inc. GST) of 1.1% applies for Visa and Mastercard, 3.3% for AMEX and 1.76% for Diners)

Disconnection fee

$10

Reconnection fee

$10

Other information

 

Eligibility criteria

The details presented in this document are for residential and business customers located within the Newstead Central St Tropez & Laguna service area. You must have an eligible hot water and chilled water meter.

Meter typeHot Water Pulse Meter & Chilled Water Pulse Meter

Incentives

 

General incentives

Simple pricing. No confusing conditional discounts.

Thermal services offer terms and conditions

The Terms and Conditions are inside your Welcome Pack. You can find a copy at the bottom of the Customer Service page on this website.

We will bill you every month or every three months depending on your meter type. For example, if you have a basic manually-read meter, we will bill you every three months and if you have a remotely-read interval meter, we will bill you monthly. If you have a manually-read interval meter, the billing period may be either monthly or every three months.

Price Variations: If the electricity or gas network provider changes the nature, price or structure of the network tariff during the term of your contract, the Thermal Services Price Fact Sheet relating to the new assigned tariff will apply.

Service Provider

Phone number

Service Provider website

Flow Systems Pty Ltd ACN 136 272

298

1300 803 803

www.flowsystems.com.au

 

Call us on 1300 803 803